Shipping policy
Shipping Policy
Thank you for shopping with Velorya. We are committed to delivering your order with care and efficiency.
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Destinations & Estimated Delivery Times We ship worldwide. Below are estimated delivery times after dispatch:
- United States: 10–20 business days
- Europe: 7–15 business days
- Other countries: 14–25 business days
Please note that delivery times may vary due to customs clearance, holidays, or carrier delays.
Shipping Cost We offer free worldwide shipping on all orders. No minimum order required.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.
Customs & Duties International orders may be subject to customs duties or import taxes imposed by your country. These charges are the responsibility of the customer. Velorya is not responsible for any delays caused by customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your support email] and we'll be happy to assist.